Please read these carefully and in conjunction with our Visitors’ Terms of Use and (if applicable) Terms & Conditions for Users.
PRIVACY
This privacy statement sets out how Build Beacon uses and protects any information that we may collect when you use our website.
BUILD BEACON is committed to ensuring that your privacy is protected and seeks to comply with the provisions of the General Data Protection Regulation 2016. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
BUILD BEACON may change this statement from time to time by updating this page. You should check back regularly to ensure that you are informed of any changes.
INTRODUCTION
Welcome to BUILD BEACON’s privacy statement. BUILD BEACON is a company registered in England & Wales whose company number is 09754705. BUILD BEACON’s registered office is at Sophia House, 28 Cathedral Road, Cardiff, CF11 9LJ.
BUILD BEACON respects your privacy and is committed to protecting your personal data. This privacy statement will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Please also use the Glossary to understand the meaning of some of the terms used in this privacy statement.
Purpose of this privacy statement
This privacy statement aims to give you information on how BUILD BEACON collects and processes your personal data provided to us by the client organisation which subscribes to receive our service of which you are a user and/or when you email us and/or through your use of this website, including any data you may provide through this website and/or when you purchase a service or take part in a survey.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy statement together with any other privacy statement or fair processing statement we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy statement supplements the other statements and is not intended to override them.
Controller
BUILD BEACON is the controller and responsible for your personal data (collectively referred to as “BUILD BEACON”, “we”, “us” or “our” in this privacy statement).
Changes to the privacy statement and your duty to inform us of changes
This version was last updated in October 2018.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy statement of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy statement.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
(a) analytics providers such as Google based inside and outside the EU; and
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Click here to find out more about the types of lawful basis that we will rely on to process your personal data.
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out below.
To register as a new User
Type of data: a) Identity b) Contact
Lawful basis for processing including basis of legitimate interest: Performance of contract
Retention period: Data retained whilst a User utilises BUILD BEACON. Subsequently in backups for 12 years
To process and deliver an order/ enquiry (including manage payments, fees and charges and refunds, and collect and recover money owed to us)
Type of data: a) Identity (of commercial contact) b) Contact
Lawful basis for processing including basis of legitimate interest: Performance of contract
Retention period: Data retained whilst services are being utilised and for 7 years after
To manage our relationship with Users (including notifying about changes to our terms or Privacy Policy, asking to leave a review or take a survey, and providing support services)
Type of data: a) Identity (of commercial contact) b) Contact c) Profile d) Marketing and Communications
Lawful basis for processing including basis of legitimate interest: a) Performance of contract b) Necessary to comply with a legal obligation c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services and provide support related to the service)
Retention period: Data retained whilst a User utilises BUILD BEACON. Subsequently in backups for 12 years
To enable participation in a survey
Type of data: a) Identity (of commercial contact) b) Contact c) Profile d) Usage e) Marketing and Communications
Lawful basis for processing including basis of legitimate interest: Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business), subject to a legitimate interests assessment.
Retention period: Data anonymised within 6 months
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
Type of data: a) Identity (of commercial contact) b) Contact c) Technical
Lawful basis for processing including basis of legitimate interest: a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise), subject to a legitimate interests assessment b) Necessary to comply with a legal obligation
Retention period: Data retained whilst a User utilises BUILD BEACON. Subsequently in backups for 12 years
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
Type of data: a) Technical b) Usage
Lawful basis for processing including basis of legitimate interest: Necessary for our legitimate interests (to define types of customers for our products and services and the technology they use, to keep our website updated and relevant, to develop our business and to inform our marketing strategy), subject to a legitimate interests assessment.
Retention period: Data retained for 3 years
To make suggestions and recommendations about goods or services that may be of interest
Type of data: a) Identity b) Contact c) Technical d) Usage e) Profile
Lawful basis for processing including basis of legitimate interest: Necessary for our legitimate interests (to develop our products/services and grow our business), subject to a legitimate interests assessment.
Retention period: Data retained whilst a User utilises BUILD BEACON. Subsequently in backups for 12 years
Marketing
We will strive to provide you with choices regarding certain personal data uses, particularly around marketing.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what other products and services of ours may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us or if you provided us with your details when you registered for a survey and, in each case, you have not opted out of receiving that marketing.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any other company for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by contacting us.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service or support query or service experience.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may have to share your personal data with the parties set out below for the purposes set out in our internal Data Register.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Some of our External Third Parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of retention periods for different aspects of your personal data are set out in our internal retention policy, please contact us for details
In some circumstances you can ask us to delete your data: see Request erasure below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:
If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
LAWFUL BASIS
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
THIRD PARTIES
External Third Parties
YOUR LEGAL RIGHTS
You have the right to:
| SECURITY |
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
SOCIAL MEDIA PLATFORMS
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
SHORTENED LINKS IN SOCIAL MEDIA
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: https://bbc.in/2S3DCFL).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
SECURING TRAFFIC
BUILD BEACON understands the concerns about the security and privacy of visiting websites.
We employ state-of-the-art data encryption to ensure safe and secure transactions to BUILD BEACON. Your computer and ours agree to transpose whatever we are sending into an unintelligible “hash” of characters, using a technology called SSL. For example:
3048 0241 00C9 18FA CF8D EB2D EFD5 FD37 89B9 E069 EA97 FC20 5E35 F577 EE31 C4FB C6E4 4811 7D86 BC8F BAFA 362F 922B F01B 2F40 C744 2654 C0DD 2881 D673 CA2B 4003 C266 E2CD CB02 0301 0001
Without the information on your computer or ours, no one can understand our encrypted communication.
WHAT IS SSL?
The Secure Sockets Layer (SSL) (and Transport Layer Security (TLS)) is the most widely deployed security protocol used today. It is essentially a protocol that provides a secure channel between two machines operating over the Internet or an internal network. In today’s Internet focused world, we typically see SSL in use when a web browser needs to securely connect to a web server over the insecure Internet.
Technically SSL is a transparent protocol, which requires little interaction from the end user when establishing a secure session. For example, in the case of a browser, users are alerted to the presence of SSL when the browser displays a padlock, or in the case of Extended Validation SSL the address bar displays both a padlock and a green bar. You’ll also notice that http:// is replaced by https:// (The ‘s’ stands for ‘Secure’).
OUR SSL CERTIFICATION
To generate an encrypted SSL transmission, a web server requires an SSL Certificate. Checking a website’s certificate is good practice that helps you avoid spoof websites, sometimes called “phishing” sites. To check the certificate, click on the padlock. Your browser will show you the name of the owner of the certificate. This name should match the name of the website operator.
WHAT DO I NEED TO KNOW ABOUT COOKIES?
Cookies are small pieces of data that are downloaded to your computer or mobile device when you visit a website or application.
We use them to:
There are different types of cookies:
First-party cookies
These cookies are set by the website you’re visiting. And only that website can read them.
Third-party cookies
These cookies are set by someone other than the owner of the website you’re visiting. Some Build Beacon web pages may also contain content from other sites like YouTube, which may set their own cookies. Also, if you share a link to a Build Beacon page, the service you share it on (for example, Facebook) may set a cookie on your browser. We have no control over third-party cookies – you can turn them off, but not through us.
Session cookies
These cookies only last as long as your online session, and disappear from your computer or device when you close your browser (like Internet Explorer or Safari).
Persistent cookies
These cookies stay on your computer or device after your browser has been closed and last for a time specified in the cookie. We use persistent cookies when we need to know who you are for more than one browsing session. For example, we use them to remember your preferences for the next time you visit.
Strictly necessary cookies
These cookies let you use all the different parts of the Build Beacon website. Without these cookies some features wouldn’t work. These cookies are always on when you visit us.
Functional cookies
These help us personalise Build Beacon to you by remembering your preferences and settings.
Performance cookies
These help us make sure that the website is working properly and fix any errors. And they let us try out different ideas.
Advertising cookies
Some websites use advertising networks to show you specially targeted adverts when you visit. These networks may also be able to track your browsing across different sites.
Other tracking technologies
Some sites use things like web beacons, clear GIFs, page tags and web bugs to understand how people are using them and to target advertising to them.
They usually take the form of a small, transparent image that is embedded in a web page or email. They work with cookies and capture data like your IP address, when you viewed the page or email, what device you were using and where you were.
HOW DOES BUILD BEACON USE COOKIES?
We use different types of cookies for different things, such as:
Read on to find out more about the different kinds of cookie we use.
Strictly necessary cookies
These cookies let you use all the different parts of the Build Beacon website. Without them, services that you’ve asked for can’t be provided.
Functional cookies
These help us personalise the Build Beacon to you by remembering your preferences and settings.
Performance cookies
These help us make sure that the website is working properly and fix any errors. And they let us try out different ideas.